Colorado Springs Institute of Internal Auditors
Autumn 2013 Seminar
Speaker: Toby Groves
October 23, 2013
Colorado Springs City Administration Building
30 S. Nevada Avenue, Suite 102
The Psychology of Fraud (4 CPE)
Morning session: 8:00 a.m. – 12:00 p.m.
Note: Bring your parking garage ticket from the City garage on Nevada/Colorado Ave.
into the meeting to be validated for free parking.
Our assumptions about fraud: How it starts, who is involved, and why it grows—drives our behavior and judgment. Unfortunately, these assumptions are usually wrong and lead to a variety of critical errors.
Toby uses his experience of being convicted of mortgage fraud to delve into the causes of fraud and the complex issues surrounding individual and group behavior that provides a framework for understanding. Together, we will examine the latest research into the psychology that surrounds fraud, including the details of how it begins, why it continues, and why so many well meaning people cooperate.
We will review actual cases as examples of the concepts learned, and conduct an interactive discussion of how these concepts can be applied as part of your work.
Enhanced Communication Skills for Auditors (4 CPE)
Afternoon session: 1:00 p.m. – 5:00 p.m.
Highly effective auditors must build strong relationships and rapport, handle conflict, establish high
levels of trust and credibility, articulate complicated ideas, gain influence, and be able to do all of
these skills simultaneously. All of these tasks require excellent communication skills, and behavioral
science provides important information about building and using these skills in the audit context.
This presentation uses the latest behavioral research and interactive exercises to identify the most
effective communication methods, increase our accuracy in perceiving others, gain a greater
understanding of how we are perceived, and work towards bridging the gap between our current
communication style and the style that would be most effective in the audit environment.
Who should attend: Auditors, controllers, CPA’s, CAE’s, CIO’s, CEO’s, compliance and risk
managers, ethics officers, and anyone wanting to improve their skills by understanding the behavioral
science associated with organizational risk and culture.
Objectives: This presentation uses behavioral science to integrate communication skills with
accounting and auditing concepts. Participants will be able to identify and understand behavioral
concepts in communication and apply them to auditing, accounting and governance situations, as
well as using these concepts to assist in team effectiveness and cultural improvement.