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 Report Writing Essentials

Chapter Training
4/14/2014 8:30 AM
4/14/2014 12:30 PM
Discover Financial Services | Illinois
Please join us the morning of April 14th at the Discover Financial Services offices in Deerfield for a presentation on report writing best practices.


Session Overview

Transforming Findings to Meaningful Report Issues

  • Brevity - concise writing style is better for executive management -
  • Theming - identifying and communicating the themes within the specific audit findings to make the report more meaningful to management
  • Root cause - critical evaluation of findings to determine the underlying problem and not the symptoms
  • Action-oriented language - reduce / eliminate passive voice from the writing style and limit use of "should"
  • Grammar - avoid common mistakes that tarnish the credibility of the report


Our Speaker

Michelle Horton, Director with PwC

Michelle is a Director based in PwC's Chicago Office with over fourteen years of experience. Michelle serves healthcare clients in external quality assessments / quality assurance reviews, enterprise risk assessment, internal audit start-up and transformation, internal audit outsourcing/co-sourcing, and internal control monitoring through design and delivery of auditing and monitoring programs.  Recently, Michelle led several internal audit department external quality assessments for large healthcare organizations. Michelle has led numerous internal controls, compliance, and enterprise risk management related engagements for clients in the healthcare industry including serving as the internal audit and control workstream lead for several large transformative projects.
Michelle led the development and roll-out of PwC's value-based risk assessment methodology and internal audit approach which seeks to improve the value internal audit delivers to its key stakeholders while streamlining internal audit processes.

When not focused on delivering core internal audit services, Michelle has also helped a number of healthcare organizations optimize their governance and compliance efforts through program enhancement and delivery of compliance auditing and monitoring services.
Michelle is a Certified Internal Auditor.



Time:   8:00 Registration begins / Event runs from 8:30 to 12:30


Location:         Discover Financial Services

                        2500 Lake Cook Road

Riverwoods IL 60015

  • ​Enter the campus from Lake Cook Road where you will be directed to Visitor Parking for Building 1 by security.
  • The event will be held in the auditorium on the conference level of Building 1
  • More details will be sent to registered attendees


CPE:    Attendees are eligible for 4 hours

Cost:    $100

Registration: Registration and information click here: