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 2019 LOMA Canada Internal Audit Annual Meeting

11/20/2019 8:00 AM
11/20/2019 4:30 PM
Manulife 200 Bloor Street, East Holmes Gooderham Room, Toronto | Canada - Ontario

2019 LOMA Canada Internal Audit Annual Meeting

Audit Evolution in an Agile and Digital World

November 20, 2019 
Hosted by Manulife, Toronto, Ontario

Internal Audit professionals from all career levels are invited to attend this annual meeting to gain new knowledge, share ideas and network with their industry peers.


Topics for this event may include:

  • IFRS
  • Risk culture
  • Corporate governance
  • Three lines of defence (oversight function)
  • Life insurance enterprise risk management
  • ORSA
  • Quality assurance review
  • Third party audits
  • Cyber security

Note: This meeting offers CPE credits from the Institute of Internal Auditors.

Register before October 25, 2019
Member: CD$260 + HST
Non-member: CD$390 + HST

Register after October 25, 2019
Member: CD$390 + HST
Non-member: CD$585 + HST

Refund Policy: All cancellations and refund requests must be received in writing. These requests carry a CD$100.00 administrative charge. Full refunds minus the administrative fee will be granted on written requests received no later than ten business days before the meeting. No refunds will be granted if the request is received within ten business days of the meeting. If for any reason a meeting is cancelled, the Conference Organizers will refund the total registration fee. However, the Conference Organizers will not be responsible for any travel, hotel accommodations or other costs incurred. Cancellation requests should be submitted to​



8:15 am - 8:45 am

Registration and Breakfast

8:45 am - 9:00 am

Welcome and Opening Remarks

9:00 am - 10:15 am

Agile Auditing: Future-Proofing Internal Audit

Archana Shenoy
Manager, Enterprise Agile Transformation Practice, Deloitte

Deb Michaelsen
Audit Manager, Internal Audit Global Project, TD Bank Group

Businesses in every industry are embracing innovation as an imperative to accelerate market responsiveness and deliver high quality products faster. In this era of unprecedented business velocity, internal audit is evolving to be able to assure, advise and anticipate risk more optimally.

Shenoy and Michaelsen will address how Agile practices and principles can be applied in the realm of internal audit to deliver value efficiently. By providing meaningful and timely insights, they can improve the impact and influence of the internal audit function within the organization. Members from Manulife’s Internal Audit team will also reveal their experience in implementing Agile auditing.


10:15 am - 10:30 am

Networking Break

10:30 am - 11:45 am

Going Digital: The Impact on Internal Audit and Our Industry

Keegan Iles
Partner, Strategy and Global Corporate Strategy Practice, PwC Canada

Gus Leite
Partner, Digital Assurance Upskilling Leader, PwC Canada

As companies move through digital transformation, internal audit functions that are digitally robust can more effectively help their stakeholders make better decisions and take smarter risks. The stakes for digital initiatives are high – in opportunities gained and threats missed from new technologies and the heightened risks they bring. Internal audit functions need to meet the digital fitness of their organizations to be a successful third line of defense.

Iles and Leite will explore where the life insurance and financial services industry is headed in this new digital age and the risks and governance challenges rapid digital transformation brings. They will also expound on how internal audit should be involved in digital initiatives and how it can expedite organizations’ digital strength to meet this challenge.


11:45 am - 12:45 pm


12:45 pm - 2:00 pm

What’s New and What’s Next?

Executives from Canada’s top insurers will provide a snapshot of the latest industry developments and issues looming in the horizon. They will also present valuable commentaries on their organization’s internal audit strategic plan.

Evaluating Culture

Isabelle Blackburn
Chief Internal Auditor, iA Financial Group

Culture supports business strategy and must be actively understood and managed. Risks to culture occur when there is misalignment between the organization’s values and leaders’ actions, employees’ behavior, and/or organizational systems. Culture has become a key to success and performance, as well as a source of legal and reputational risks. Amid today’s ongoing digitalization, intense media and regulatory scrutiny, and heightened oversight expectations, internal audit can help management and the Board drive the right culture by embedding an assessment of culture into audit engagements.

Collaboration among the Second and Third Lines of Defence

Paul Stathopolous
Chief Auditor, Manulife

While the three lines of defence model has drawn out some serious debates, offering strong arguments for and against the usefulness and practicality of the model, it is undeniable that organizations need to strengthen the relationship between the second and third lines of defence — the risk and audit functions.

Data Analytics in Auditing

Nancy Russell
Senior Vice-President and Chief Internal Auditor, Canada Life

Technological advances and new software solutions enable auditors to engage in audit data analytics in a variety of new ways, such as exploration of large sets of audit-relevant data from internal and external sources that may produce audit evidence used in risk assessment, analytical procedures and substantive procedures.


2:00 pm - 2:15 pm

Networking Break

2:15 pm - 3:15 pm

Fraud and Data Analytics

Andrew Kautz, Manager, Special Investigations Unit, Canada Life

“Data analytics” is the current buzzword at audit and fraud investigation conferences and meetings. Companies are looking to leverage technology to better manage and audit their Big Data. Kautz will examine how data analytics can be an essential tool in the investigation of health care benefit fraud.

3:15 pm - 4:15 pm

Roundtable Discussion

During this interactive session, you are invited to raise questions and discuss your perspective about critical issues and challenges impacting internal audit, as well as share your organization’s best practices and progress on top risks such as:

  • Cyber security
  • Emerging risks
  • Auditing management information
  • Auditing the Board and governance
  • Auditing culture
  • Data analytics
  • Data governance
  • Digitization
  • Change management
  • Impact of OSFI`s regulations
  • Robotics (Doing more with fewer staff!)
  • Audit reporting

4:15 pm - 4:30 pm

Closing Remarks and Adjournment​


200 Bloor Street East
Holmes Gooderham Room
Toronto, ON