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 Auditing Culture And Identifying Cultural Artifacts

Chapter Event
10/10/2019 12:00 AM
10/10/2019 12:00 AM
Deloitte Office - 8 Adelaide Street West; Toronto, ON M5H 0A9 | Canada - Ontario

Note: Due to popular demand, there are two time slots for this event

(8:00am-10:00am and 11:00am-1:00pm).  The presentations will be the same.​

Session Overview

In response to heightened expectations from stakeholders, the imperative for internal auditors to understand and anticipate cultural risks has never been higher. High profile breakdowns in numerous industry sectors have prompted organizations to evaluate their view of the “right” culture, social license, and competitive advantage. Internal audit’s objectivity, skills, and enterprise-wide perspective is well positioned to ascertain whether risks arising from culture have been identified and addressed, and whether “hotspots” exist within the organization. This includes assessing all aspects of culture risk management ranging from employee engagement to investigation protocols.

This session will prompt internal auditors to refine their efforts or develop a starting point for this sensitive high impact audit domain. According to research conducted by Deloitte and the IIA, only 28% of internal audit functions have formally evaluated the organization’s culture within the past three years.  Numerous cultural elements will be outlined and discussed including tone, values, motivations, psychological health, organizational bias, cultural artifacts, and social media.  Lessons learned from organizational examples are included to stimulate dialogue.  Practical approaches will be presented to plan and execute high impact engagements to mitigate reputational and financial damage.

Session Objectives

·        Foster a comprehensive understanding cultural impacts on business performance

·        Identify cultural elements and artifacts in their respective organization(s)

·        Develop strategies to appraise culture (e.g., standalone audits, bolt-on, analytics, agile)

·        Understanding bias and management pressures

·        Reporting challenges

Speaker – Robert Kuling, Deloitte

Robert Kuling is a partner with the Risk Advisory group. He has over 30 years of internal audit and management experience including nearly 20 years as a Chief Audit Executive. He has held Chief Audit Executive roles with major Canadian companies including Tervita, Viterra and Precision Drilling; all headquartered in Calgary, Alberta. He has also held audit management positions with the Saskatchewan Wheat Pool, Farm Credit Canada and the Provincial Auditor of Saskatchewan. 

As a global leader for the Institute of Internal Auditors (IIA), he is a former Chairman of the North American Board, as well as multiple terms on the Global and Canadian Boards of Directors. He has been a national spokesperson for the internal audit profession with regulators, professional associations, training firms, and government organizations.

Beyond Deloitte, Robert is a Audit Committee member of the Calgary Stampede and a faculty member for the Directors College.  

His formal education includes a Master of Business Administration and a Bachelor of Commerce, both from the University of Saskatchewan. Mr. Kuling holds the following designations: Certified Internal Auditor (CIA), Certification in Risk Management Assurance (CRMA), and Certified Quality Auditor (CQA) from the American Society for Quality.


As space is limited, please pre-register on-line at the website noted below. Late registrations may not be accommodated due to space limitations. Substitutions are welcome. 

Register below for the 8:00 a.m. to 10:00 a.m. time slot.

To register online, please visit the event website:

Register below for the 11:00 a.m. to 1:00 p.m. time slot.

To register online, please visit the event website:​

Phone: 905-508-5716​



Deloitte Office - 8 Adelaide Street West; Toronto, ON M5H 0A9 | Canada - Ontario

8:00 a.m. to 10:00 a.m. time slot:

​​Registration, Light Breakfast and Netw​orking: 8:00 a.m. – 8:30 a.m.

Presentation and Q&A:  8:30 a.m. – 10:00 a.m.

11:00 a.m. to 1:00 p.m. time slot:​
Registration, Light Refreshments and Networking: 11:00 a.m. – 11:30 a.m.

Presentation and Q&A:  11:30 a.m. – 1:00 p.m.


Early Bird Pricing (Until August 31, 2019)

IIA Toronto Chapter Members - $64.99 (Plus HST)

Non-Members - $76.99 (Plus HST)

Regular Pricing (Starting September 1, 2019)

IIA Toronto Chapter Members - $76.99 (Plus HST)

Non-Members - $84.99 (Plus HST)

Students – Free if a valid student ID card is presented at event

Groups of 5 or more from the same organization receive a 10% discount per registration​

CPE: 1.5 credits

Please Note:  There is a cancellation policy in effect.

Sponsored by Deloitte.JPG