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 Overcoming Challenges with Whistleblower Programs

Chapter Event
1/30/2019 8:00 AM
1/30/2019 10:00 AM
The Albany Club - 91 King Street East; Toronto, ON M5C 1G3 | Canada - Ontario
Session Overview

According to the Association for Certified Fraud Examiners (ACFE), tips are the number one method for reporting fraud with slightly more than half of all tips being provided by employees and nearly one-third of tips are from external entities (e.g. customers, vendors, and competitors). Typically, individuals who are close to the wrongdoing offer a unique vantage point, and often times, whistleblowers offer insight into overlooked actions and repurcussions within an organization. However, there is often a looming fear of retaliation that deters individuals from blowing the whistle. How can organizations refine their whistleblower programs to take advantage of this invaluable  detection control?

The need for organizations to have strong anti-fraud controls and corporate culture is reinforced by regulatory developments, such as the Ontario Securities Commission’s Whistleblower Program, which offers awards of up to $5 million for information on violations of Ontario securities law and calls on organizations to create a credible alternative to external whistleblowing.

Join us for an insightful session where we will explore whistleblower programs from an internal audit, human resources, legal, and regulatory perspective with a particular focus on:

·        Blurred lines of responsibilities between internal audit, human resources, legal, and regulators;

·        Best practices for implementing whistleblower programs within an organization;

·        Challenges that organizations are currently facing with respect to whistleblower programs; and

·        Emerging questions that board members and regulators have in relation to whistleblower programs.  

ModeratorMargaret Pacheco, TD Bank

Margaret Pacheco is an Associate Vice-President, Governance Risk & Corporate Functions Audit at TD Bank. Margaret joined TD Bank in 2011 and is responsible for the management and direction of all internal audit activities for the second line of defence functions, as well as audits of key projects across the Bank. Previously, she was at KPMG and worked with several insurance, banking and wealth management clients. Margaret has over 15 years of experience in external audit, internal audit, risk management, accounting and financial reporting management. Margaret is the President of the Institute of Internal Auditors, Toronto chapter.

Panelists –      Christopher Burkett, Baker McKenzie

Ashok Menen, Ontario Securities Commission

Reema Ibrahim, KPMG

                          Megan Telford, TD Bank

Chris Burkett has been recognized by Legal 500 as a "Highly Recommended" lawyer and a 2018 Next Generation Lawyer. Chris has extensive experience in litigation, disputes, internal investigations and regulatory compliance, and has appeared before a variety of tribunals, all levels of trial court, and the Court of Appeal for Ontario. He has worked in the Firm's London office and conducted internal investigations of anti-corruption and human rights compliance issues for multinational corporations and their subsidiaries across many international jurisdictions. Chris also appears regularly on local and national tv news broadcasts as a legal analyst. Prior to joining the Firm, Chris was a Crown Attorney and acted as lead prosecutor in numerous trials. His experience extends to matters involving administrative tribunals, judicial review applications, injunctions, trials, appeals and sensitive internal investigations.

Chris has a broad trial advocacy and investigations practice, with a specific focus on employment, regulatory, civil, fraud and criminal law matters. Chris also provides strategic advice to domestic and international private and public sector corporations on employment and labour law as well as regulatory compliance, particularly in the area of anti-corruption and labour/human rights standards and norms.

Reema Ibrahim is a Partner in KPMG’s Risk Consulting practice. Reema has over fifteen years of experience providing assurance and advisory services to clients in the financial services industry, with a focus on the banking and asset management sectors. She worked with the Canadian Banks treasury functions, commercial lending business and wealth management platforms.

Beyond assurance, risk and controls assessments, Reema has significant experience helping her clients address a range of topical matters including corporate governance and control function frameworks, strategy planning initiatives, finance transformations and adoption of accounting standards including IFRS 9. Reema continues to help her clients navigate their governance and risk management journeys in the current heightened regulatory environment and demands by stakeholders in the financial services sector.

Reema is a CPA, CA and has earned her Bachelor of Arts-Honours and Masters of Accounting from the University of Waterloo. She is also a member of the Board of Directors of Canadian Feed the Children and Treasurer of Macaulay Child Development Centre.

Ashok Menen is an Investigation Counsel with the Ontario Securities Commission’s Office of the Whistleblower (the “OWB”).  Ashok is a lawyer and a Chartered Professional Accountant (CPA, CA).  Ashok joined the Enforcement Branch of the Commission in 2015, working with domestic and international regulators on inter-jurisdictional investigations.  He has been involved with the Whistleblower Program since before its launch.  Ashok is responsible for reviewing whistleblower submissions, dealing directly with whistleblowers and their submissions and assisting Commission Staff assigned to investigate whistleblower tips.  He is also responsible for public enquiries about the Commission’s Whistleblower Program.  Prior to joining the OSC, Ashok worked at a Big Four accounting firm and in a global forensic accounting boutique.   

Megan Telford is the Vice President, Global Head of Employee Relations and North America HR Advice for the Toronto-Dominion Bank Group where she oversees teams that manage, advise and run programs that deal with employment related risk.

Megan joined TD as the Bank’s employment law counsel and then went on to work in a number of other HR related areas such as HR mergers and acquisitions, HR regulatory affairs, and total rewards, before joining employee relations. Previously, Megan was a lawyer in the labour and employment law group at the law firm of Heenan Blaikie in Toronto and was a sessional instructor in the Queen’s University Faculty of Law. In addition, Megan worked for the Permanent Court of Arbitration in The Hague, Netherlands.

She has published articles on a wide range of labour, employment, administrative law, and human resources issues. Megan obtained both her Masters of Industrial Relations and her Bachelor of Laws from Queen’s University.


As space is limited, please pre-register on-line at the website noted below. Late registrations may not be accommodated due to space limitations.  Substitutions are welcome.   

To register online, please visit the event website:

Phone: 416-223-5326


The Albany Club - 91 King Street East; Toronto, ON M5C 1G3

Registration, Light Breakfast and Networking: 8:00 a.m. – 8:30 a.m.

Presentation and Q&A:  8:30 a.m. – 10:00 a.m.


IIA Toronto Chapter Members - $64.99 (Plus HST)

Non-Members - $76.99  (Plus HST)

Students – Free if a valid student ID card is presented at the event

CPE: 1.5 credits

Please Note:  There is a cancellation policy in effect.